Privacy Policy
Last Updated: April 20, 2025
This Privacy Policy explains how USONG AI App and its affiliates and subsidiaries (collectively, "USONG AI App", "we", "us") collect, use, share, store, and protect information about you when you use our website, mobile applications, products, services, and/or datasets (collectively, the "Services") or otherwise interact with us. This Privacy Policy also explains your choices regarding your information.
Overview
USONG AI App is committed to protecting your privacy and collecting and processing personal information in compliance with all applicable laws.
This Privacy Policy provides the following information:
- Information We Collect
- How We Use Your Information
- How We Use Cookies and Similar Technologies
- How We Share Your Information
- How We Store and Protect Your Information
- How Long We Retain Your Information
- How You Can Opt Out, Change, or Request Deletion of Your Information
- Payment Processing
- Other Important Privacy Information
Our Services may contain links to other websites operated by third parties. Information collected by such third parties is governed by their privacy policies, and we encourage you to review those policies to understand their privacy practices.
Information We Collect
We collect information about you when you provide it to us, when you use the Services, and/or when information is provided to us from other sources. We collect contact information, user account information, user activity information, and content as described below.
1. Information You Provide to Us
We collect information you provide directly to us through the Services, such as when you fill out web forms, create or access your account, or use our chat features. This includes contact information (name, address, email, phone number) and user account information (username, password, subscription level, transaction details). Our payment processors also collect payment information for access to paid services. In addition, if you use our Services to record or upload data, music, audio, photos, or other submitted content, we collect data related to such content. Depending on the nature of the content and how it is associated with you and your account, the content may constitute personal information.
2. Information We Collect Automatically
We collect information about your use of the Services, such as access times, pages viewed, browser type, IP address, device information, and interactions with platform-generated media and results. This includes user activity information collected via cookies and similar technologies, as detailed in the "How We Use Cookies" section.
3. Information from Other Sources
We may receive information about you from third-party partners, such as marketing partners, login integration partners (e.g., Meta, Google), and publicly available sources. This typically includes contact information.
How We Use Your Information
We use your information to provide and improve our Services, communicate with you, and comply with legal obligations, as follows:
1. Providing Services
We use your information to authenticate you, configure features, and operate the Services.
2. Communicating with You
We use your contact and account information to respond to your inquiries, provide support, and send technical notices, updates, security alerts, and administrative messages.
3. Informing You About Products
We use your information to send you marketing communications about our products and services, which you may opt out of at any time.
4. Maintaining and Protecting Services
We use account, activity, and content information to monitor and prevent fraud or illegal activity and to ensure the security of the Services.
5. Legal Compliance
We use your information as necessary to comply with legal obligations, enforce our terms, and protect our rights and property.
6. Improving Our Services
We use user activity information and content to develop and enhance our products and services.
How We Use Cookies and Similar Technologies
We use cookies and similar technologies to collect user activity information, improve user experience, and personalize interactions. These technologies serve various purposes:
1. Essential Purposes
These cookies are essential for certain Services to operate, such as enabling secure logins.
2. Functionality
These cookies remember your preferences and recognize you when you return to the Services.
3. Analytics
These cookies collect information about how you use the Services to help us improve them.
4. Targeting/Advertising
These cookies track your browsing activity to deliver targeted advertising and measure its effectiveness.
Disabling Cookies
By using the Services and allowing cookies, you consent to our use of these technologies. You can withdraw consent by adjusting your browser settings, but this may affect your experience. Our website does not respond to "Do Not Track" signals.
How We Share Your Information
We may share your information as follows:
1. With Other Users
When you use sharing or collaboration features, we share your information and content with other users as directed by you.
2. With Service Providers
We share your information with third-party providers who perform services on our behalf, such as IT, marketing, and consulting services, under contracts that protect your information.
3. With Your Consent
When you provide consent, we share your information with third parties, such as for referrals or login integrations.
4. For Legal Compliance
We may share your information to comply with legal obligations, enforce our terms, protect our rights, or during business transactions such as mergers or sales.
How We Store and Protect Your Information
USONG AI App uses reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. We store your information on servers located in China to provide our Services.
Information Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Factors include account management, legal obligations, dispute resolution, and security needs.
Your Choices
1. Opting Out of Communications
You may opt out of non-essential communications by using the unsubscribe link in our emails or by contacting [email protected].
2. Changing Your Information
You can update your information by contacting [email protected] or your primary USONG AI App support representative.
3. Deleting Your Information
You can request deletion of your information by contacting [email protected]. Unless retention is required for legal, contractual, or other reasons, we will comply.
Payment Processing
We use third-party payment processors. Your payment information is provided directly to them and is not stored by us.
Other Important Privacy Information
1. USONG AI App as Data Processor
In some cases, we act as a data processor for customers, processing data according to their instructions and agreements.
2. Use by Children
Our Services are not intended for individuals under 18. We do not knowingly collect information from children. If we learn that a child has provided personal information, we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Material changes will be highlighted with additional notice. Your continued use of the Services constitutes acceptance of these changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].